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  1. From your machine locate your current CyDesk installation. Here’s a screenshot of where to locate it from your control panel in Windows 10

  2. Ensure you have “Administrator” rights to your machine, select “CyDesk” in control panel, uninstall it and reboot your machine.



  3. In an unlikely instance during uninstallation you get an error related to the screenshot below where the installer cannot stop CyPulse proceed to step 4

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  4. Press the keyboard keys “Control” + “Shift” + “Esc” at the same time to open your “Task Manager”. Select the “Details” tab & find the “MonitorServices.exe” and you’ll see 2 instances. Select one of them, right click and select “End task”.

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  5. Now go back to step 1 above to uninstall your existing CyDesk Manager, this time it should succeed.

Installing latest version of CyDesk Manager on individual (Per) machine

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