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This tool is not available by default in Windows XP Image Removed Image Added The Administrator must first install the Windows Server 2003 Administration Tools Pack which is downloadable from the Microsoft website.

The installed TSP can also be viewed, managed, and configured via Control Panel Image Removed Phone Image Added Phone and Modem Image Removed AdvancedImage Added Advanced tab

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Telephony runs as a service within Windows called Tapisrv which can be administered with services.msc

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Note

There are other services that depend on TAPI.

CYTRACK recommends these services to be made 'Disabled' which will allow the TAPI service to be restarted without rebooting the machine. Please consult with the IT System Administrator before disabling any services.

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