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The SalesLogix tab within CCS Desk Manager contains a list of the SalesLogix integration profiles. A new profile can be added by clicking on the ‘Add’ button, and an existing one can be deleted by clicking on the ‘red bin’ icon.
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The ‘Integration’ setting must be changed to SalesLogix and the profile can be selected from the ‘Profile’ drop down list in the Agent configuration screen as shown below.
Both CCS Desk and SalesLogix must be running for this integration to work.
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