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The ACT! tab within CyDesk Manager contains a list of the ACT! integration profiles. A new profile can be added by clicking on the ‘Add’ button and an existing one can be deleted by clicking on the ‘red bin’ icon.|
Incoming Calls
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Additional Client Configuration
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DESK.ACT.Plugin.dll can be found in the installation folder of CyDesk, and it will need to be manually copied to the Plug-ins folder of ACT to enable the integration. Note that this integration will only work with the .NET Versions of ACT!, i.e. ACT! Version 7, 2005 etc and subsequent versions.