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  • Cost – the total cost of the call.

  • Carrier – the name of the carrier.

  • Tier – the name of the tier of the carrier used by the call.

  • Rate – the name of the time rate of the carrier used by the call.

Configuring CyReport - Using CyReport Server

The principle purpose of the CyReport Server is to download data from the PABX on a regular basis, interpret this data and enter it into the CyReport database.  A secondary purpose on CyReport Server is to act as a license server for other CyReport applications. 

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 A tier also has a flag fall cost, which is a cost that is applied to a call as soon as it begins.

Configuring CyReport - Digit Modification

Access this screen from the CyReport Manager ->Site Configuration -> Digit Modification

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  • Initial Prefix – the sequence of numbers that need to match at the beginning of a dialled number for this digit modification to apply.

  • Remove Number – the number of digits that are removed from the beginning of a dialled number that has been found to begin with the Initial Prefix.

  • Add Prefix – the sequence of digits, which are added to the beginning of a dialled number being modified after Remove Number of digits has been removed.

  • New Carrier – Specifies the new carrier will be, or select Unchanged if change is not required.

Configuring CyReport - Running CyReport as a Service

CyReport Server must be running at all times. When the application is started from the Start Menu, the main interface is available on the desktop as shown in earlier sections. When minimized, a system tray icon will be displayed. 

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