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The Schedule tab controls the time period for that the queue is active. If ‘Enable Time of Day Settings’ is checked then the queue will be enabled, and accept calls during the times set in the schedule. Further configuration on the Overflow tab determines what happens to calls outside the times the queue is active. The times are in 24 hour format.
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Configuring CyCX - Configuring a Queue - The Other Tab for Specialised CustomisationConfiguring CyCX for Web Chat