Configuring CyChat - Set Users

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This page allows CyDesk agents to be added into the CyChat system.

Select the User Name from the list in the New User section, assign a password, and click on the 'Add' button to complete the process. You can also grant admin page access to this user by ticking the 'Is Administrator' box.

Existing user can be edited using the Current User section, by first clicking the 'Edit' link beside the user. Click 'Save' on any changes made.

To delete a source, click on the 'Delete' link.

• Configuring CyChat – Accessing Administration

• Configuring CyChat – Set Agent’s Custom Greeting Message

• Configuring CyChat – Set Chat Source

• Configuring CyChat – Set Options

• Configuring CyChat – Set Wait Messages