CSTA & Mux Clarification Grid for the Panasonic PBX

This article is to provide guidance and clarification for when CSTA, SMDR or a Mux is required for interoperability and functionality between CyTrack modules.

First of all, a Mux is not required to have one or more CyTrack modules operating from the Panasonic CSTA interface.  All our product suite will utilise the one single CSTA connection.  We do not require a Mux.