Adding devices in CyRecord

Adding devices in CyRecord (version >= CyDesk 6.0 R1 B4)

This option provides additional configuration to complete the CyRecord configuration. Devices that need to be recorded are registered in this tab. Recording profiles for agents are also created in this option.

A device can be added by clicking on the ‘Add’ button under the list on the right, and an existing one can be deleted by clicking on the ‘red bin’ icon. You cannot add more devices for recording than the number of recording devices mentioned in the CyDesk license.

Add Extensions as ‘Server Controlled’ – When enabled, the devices will be available for selection in the CyRecord Server port configuration.