/
Emergency Mode

Emergency Mode

Emergency Mode

Emergency Mode can be enabled to quickly switch CyCX into ‘Out of service’. Such feature is required during emergency situations e.g. fire or earthquake, and administrator wants to ensure call is still attended in the best possible way.

Emergency Mode can be activated with CyDesk Manager by simply selecting the option and click ‘Yes’ on the following alert screen.

CyDesk Manager will show this mode on its header when it is active. To disable, select 'Emergency Mode' from the Options menu again.


 
 

Related content

Configuring CyCX - Configuring a Queue - The Overflows Tab
Configuring CyCX - Configuring a Queue - The Overflows Tab
More like this
CyDesk Services
More like this
CyDesk Server Configuration
CyDesk Server Configuration
More like this
CyDesk Manager Guide
CyDesk Manager Guide
More like this
Configuring CyDesk
Configuring CyDesk
More like this
Guide to Clearing Calls in CyDesk
Guide to Clearing Calls in CyDesk
More like this