TSP Driver
TSP Driver / Telephony Service Crashes When Accessed
If the TSP Driver has an unused NIC selected, it will crash the Telephony Service. This will affect the operation of CYTRACK applications which rely on the TAPI.
You will need to access the TSP Driver Configuration, this can be found in
Control Panel  Phone and Modem Options  Advanced
Ensure the NIC selected is the connected and tested NIC for the PBX subnet.