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When there is an issue with TAPI that requires the service to be restarted, it is very critical to stop any running applications that utilize TAPI, such as TAPI Soft Phone or CyDesk PBX service. TAPI may fail to restart otherwise, and might require a reboot before the service can be restored.

Image Removed Image Added To stop TAPI Soft Phone or TAPI Call Monitor -> simply close the application.

Image Removed To Image Added To stop CyDesk PBX service

• Use Services.msc to stop the CyDesk PBX server service or
• Use the installed CyDesk Manager application in Services tab to perform the same.

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Once TAPI has successfully restarted Image Removed The Image Added The applications can be started again.

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