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A new integration profile can be added by clicking on the ‘Add’ button, and an existing one can be deleted by clicking on the ‘red bin’ icon.

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  • Name – The name of the profile.
  • CCS IVR ID – The license number of CCS IVR. This ensures that the correct messages go to the correct CCS IVR.
  • Extension – The list of devices connected to CCS IVR.

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