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To start, you need to enable the Digium Phone Module for Asterisk (DPMA) to have direct access to Asterisk's internal applications.  Click the image below to get a Free License. 

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  © Digium, Inc. 2015

At this stage, you are now ready to install the CyTrack app for Digium phones. 


I. Enable phone for 'App Development Mode' 

Follow these steps on your Digium phone: 

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  1. Press the More... softkey to scroll until the Menu softkey is available (or press the Menu button on a D70)
  2. Press the Menu softkey
  3. In the Main Menu, select Admin Settings
  4. Enter the Admin Password (unless changed, it defaults to 789) and press Submit
  5. Select System Tools
  6. Select Enable App Development
  7. Press Select
  8. Press OK when the phone indicates the configuration is being updated.

If you need more information, please click here. 


II.  Access the App Development Web Page

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 © Digium, Inc. 2015

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 If you need more information, please click here.

 


III.  Upload the CyTrack app to the phone

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 If you need more information, please click here.

 


IV.  Enabling the Extension Number

At this stage of the process, you need to configure CyTrack to send the custom commands to the phone by logging-in to the CyDesk Manager.

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Once logged in, go to Device Editor and enable the 'Has Digium App' option as shown below:

Options → under Configuration, select Devices → double-click the appropriate extension → tick 'Has Digium App' → click OK to save.

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V. Enabling the service

Restart 'CyDesk Asterisk Service' via CyDesk Manager or via Windows Services.

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End of article.

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