Install Fails after Uninstalling CyTrack

Owned by spoudel (Deactivated)
Last updated: Feb 25, 2021
1 min read

Problem

After doing a complete uninstall of CyTrack – the new install attempt fails

 

Troubleshooting Steps

==>Ensure you have followed the CyTrack Uninstallation Guide and that all Services were stopped before commencing with the uninstall

==>Check that the SQL database files were successfully deleted.  Please note the SQL data and log files may have been stored in a different location to the default location

 

In the Control Panel - check all SQL components were uninstalled - including:

  • Microsoft SQL Server Native Client

  • Microsoft SQL Server Setup Support Files

  • Microsoft SQL Server VSS Writer

https://www.cytrack.com