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TSP Driver / Telephony Service Crashes When Accessed

If the TSP Driver has an unused NIC selected, it will crash the Telephony Service. This will affect the operation of CYTRACK applications which rely on the TAPI.

You will need to access the TSP Driver Configuration, this can be found in

Control Panel arrow.jpg Phone and Modem OptionsĀ arrow.jpg Advanced

Ensure the NIC selected is the connected and tested NIC for the PBX subnet.

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