CyReport & CyCx Microsoft Marketplace Subscription Walkthrough
Overview
This article offers a step-by-step walkthrough for subscribing to Cytrack products on the Azure Marketplace.
Get it Now!
The CyReport and CyCx apps can be accessed using the Azure Marketplace Apps Page (All products – Microsoft Azure Marketplace) and searching for the product by name, in case of CyReport search for CyReport Analytics and Reporting for Microsoft Teams, CyCx search for CyCX Contact Centre for Microsoft Teams. A referral link may also be used if applicable.
To get started, click on the Get it Now button on the left.
Confirm the user details to be used for the subscription. Since Azure operates on a Role Based Access Control (RBAC) model, your account needs subscription owner or contributor permissions to make a purchase.
Choose a Plan
Select the applicable plan from the drop-down list and click on Subscribe.
Select Project Details
Select the subscription to manage deployed resources and costs for the subscription. Use resource groups to organize and manage all your resources. A resource group is a container that holds related resources for an Azure solution. The resource group can include all the resources for the solution, or only those resources that you want to manage as a group. You decide how you want to allocate resources to resource groups based on what makes the most sense for your organization. Generally, add resources that share the same lifecycle to the same resource group so you can easily deploy, update, and delete them as a group.
The resource group stores metadata about the resources. Therefore, when you specify a location for the resource group, you are specifying where that metadata is stored. For compliance reasons, you may need to ensure that your data is stored in a particular region. [Manage resource groups - Azure portal - Azure Resource Manager | Microsoft Learn]|
Plan pricing can be viewed under the Plans + Pricing section.
After selecting the Billing term and recurring billing options, click on Review + subscribe to continue.
Review Plan and Subscribe
Lastly, review the Product and Plan details and click the subscribe button to finalize the subscription.
The subscription will progress to completion.
On completion the SaaS account will need to be configured to complete the purchase. Click on the ‘Configure account now’ button to update the SaaS account.
Configure SaaS Account
Enter the subscription details for the SaaS Account and click on the Subscribe button.
The subscription details and plan can be viewed using the Go to Subscription List. The new subscription should appear as PendingActivation in the list.
Final Steps
Refer to article Get CyReport Analytics for Teams from the AppSource/Teams Store - CyTrack Support Articles - Confluence (atlassian.net) for instructions on setting up CyReport Analytics App.
Access Cytrack e-Learning or online user and admin Training for a walkthrough of the product.