Title: CCS CALL Documentation  
Owner: Rich Lawson
Creator: Rich Lawson Feb 08, 2021
Last Changed by: Rich Lawson Feb 08, 2021
Tiny Link: (useful for email) https://cytrack.atlassian.net/wiki/x/IwDFOg
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Children (20)
    Page: Configuring CCS Call for Pre-Emptive Dialling
    Page: Configuring CCS Call for ODBC Integration – Step 1 Configure ODBC
    Page: Configuring CCS Call for SMS Block send and callback to SMS replies
    Page: Configuring CCS Call Pre-Emptive Dialling Settings
    Page: Configuration of CCS Call and CCS Q for Pre-Emptive dialer to escalate to a message if no agents available.
    Page: What is iPECS CCS Call?
    Page: Configuring CRM Integrations for Campaigns - Integration Tab - Goldmine
    Page: Configuring CRM Integrations for Campaigns - Integration Tab - SalesLogix
    Page: Configuring CRM Integrations for Campaigns - Integration Tab – Generic
    Page: Configuring CRM Integrations for Campaigns - Integration Tab – Microsoft CRM
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