Hardware considerations for CyRecord V-Series

A second Network Card is required for SIP recording using CyRecord V Series. This will be done by port mirroring of the SIP/RTP data at the customer switch. Please ensure the switch is capable of supporting Port mirroring. If the Customer utilizes SIP trunks then mirroring the trunk traffic will suffice, If the Customer uses physical trunks in conjunction with IP handsets, then the SIP/RTP traffic for each handset will need to be mirrored and passed to the NIC. Port mirroring and cabling will need to be carried out by the phone technician or customer IT as these services are not covered by CyTrack technicians   

 

Please refer to table below for Processor and RAM requirements for the server based on expected call volume.

1-8 channels

Up to 30 channels

Up to 60 channels

90-120 channels

 

1,600

5,000

10,000

20,000

est calls per day

Intel i5 or equivalent

i5 3Ghz

i5 3.4Ghz

i7 2.8Ghz

CPU - Minimum should be no less than

Minimum 8GB RAM

Minimum 8GB RAM

Minimum 8GB RAM

Minimum 16GB RAM

Memory

Add 500GB HDD for audio

Add 1TB HDD for audio

Add 1TB HDD for audio

Add 3TB HDD for audio

HDD

 

 

CyTrack advises that there is legislation operating in various jurisdictions internationally which governs the installation and use of listening devices particularly as they relate to the recording of private conversations. Clients should obtain their own legal advice in relation to this legislation and whether it applies in the State or Territory in which they operate.                   

Guide on Port mirroring for Trunk Based SIP recording

Guide on port mirroring for IP extension SIP recording (Panasonic PBX only)