Extensions are showing offline unavailable in CyDesk Manager

Extensions are showing offline/unavailable in CyDesk Manager

Problem

In CyDesk Manager - under the PABX - all/some Extensions are showing offline

Troubleshooting Steps

 Restart the CyDesk PABX service

 If the extensions come back on line, the issue is resolved.

 If the issue persists, TAPI must be restarted