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Call Account Codes
Call Account Codes
Call Account Codes
CyDesk supports the notion of Call Account Codes, which are used to keep track of calls made for an account.
When a call is active, the user can select ‘Enter the Account Code’ from the drop-down menu on the Active Call Window.
The user will then be prompted to enter an account code, which will be stored against that call in CyReport. |
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