Recovery of Telephony Service
The Telephony service must be configured to properly recover itself – and most importantly reconnect CyDesk PBX service – in the event of a TAPI service failure.
CYTRACK recommends the creation of a simple batch file called RESTART_TAPI that executes the following commands:
NET STOP PABXSERVSVC NET STOP TAPISRV NET START TAPISRV NET START PABXSERVSVC |
The batch file can then be configured as a recovery step on the TAPI service.