Recovery of Telephony Service

The Telephony service must be configured to properly recover itself – and most importantly reconnect CyDesk PBX service – in the event of a TAPI service failure.

CYTRACK recommends the creation of a simple batch file called RESTART_TAPI that executes the following commands:

NET STOP PABXSERVSVC

NET STOP TAPISRV

NET START TAPISRV

NET START PABXSERVSVC

1.jpg

The batch file can then be configured as a recovery step on the TAPI service.

2.jpg