Adding additional user access to CyTrack Database

Users may require access to the CyTrack database via ODBC in order to access the following from a non-server pc:

  • CyReport Manager

  • CyReport Directory

  • CyDesk Manager requires access to the CyTrack database in to order to load campaigns.

  • CyDesk Manager requires access to the CyTrack database in to order to view CBIQ list under campaigns.

If the CyTrack database is setup with windows authentication mode, use the following steps to add the user database access:

  1. This can be accessed via the CyTrack application launcher on the server and select on CyReport Database Setup:

  2. Click on Back to add the secondary user:

  3. Click on Add and Select User to be added for Database access and press ok:

  4. The new user should now be on the list and click on Next and Finish to complete the setup.